Method of study: Online
Qualification: 1 CPD Point
Duration: 1 Hour (or at your own pace)
The online course for ‘Communication’ helps to provide important information and knowledge to healthcare workers. This knowledge can be used to help toward gaining the ‘Care Certificate’. It can be taken as part of the ‘Care Certificate: Full Package’.
- Recognise the importance on communication in the workplace
- Understand how to overcome the barriers of communication
- Understand how to meet the communication needs of individuals
- Understand how to use appropriate verbal and non-verbal communication